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Designing a clear digital waiver workflow for a gym

Wolfpack · Published

Make forms easy to find, complete and review without confusing a signature with a coaching assessment.

Keep document status and coaching decisions separate

A signed form records a response to a particular document. It does not by itself tell a coach what activity is appropriate for a person. Your workflow should show which version was completed, who needs to review relevant answers and what remains outstanding. Use qualified advice when deciding the content of legal or health forms; this guide concerns the software workflow, not the wording of a waiver.

A practical checklist

Put it into practice

Test a new member, someone with an older form version and someone who has not completed the form. The staff screen should distinguish those cases without requiring a search through messages. Ask the provider how document changes affect existing signatures.