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Getting comfortable with your gym member app

Ascend · Published

Learn the few app tasks you need for your sessions before exploring every feature.

Start with the next visit

An app should help you find the practical information for your gym routine. Start with signing in, checking your next appointment and finding the relevant programme or booking information. Ask the team which parts you should use during your introduction. If your account is not yet connected to the correct gym, ask for help before making another account. Duplicate registrations can make the setup more confusing.

A practical checklist

Put it into practice

Try the essential tasks before you arrive for a session, while there is time to ask a question. You do not need to learn every screen at once. The immediate goal is knowing where to find the information for your next visit.